Question 8 (Results:Table to view other answers, View to enter your own)

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Transformational change is about beliefs and behaviors. Modificational or surface change is about strategies and actions. This question encompasses both.

Monitoring -- the feedback loop that enables management to be adaptive -- enables us to detect at the earliest possible opportunity whether our ladder is leaning against the right wall.

See the session cover page for the ground rules, time frames, and insights into the process.